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Xiaomi redmi note 3 screen off when calling

After I dial a number (initiate a call) the screen shuts down and than I can not end the call (there is black screen) and it keeps ringing or when the other side picks-up I have to wait him to close the call. The side buttons are not working as well.


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'Turn off screen during calls' is on by default. This is occurred may be because of some bugs in that feature. You can turn off by going to
Contacts->Settings->Incoming Call Settings->Proximity Sensor and disable the option.
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